We're truly sorry that the Shade sensor is not working for you.

No sweat, just use the chat bubble at the bottom right corner of your screen or email us at team@wearshade.com

Please let us know which email address you used to order the sensor when you reach out to us.

We'll send you a label and once we receive your sensor, we'll process the refund.

Thank you for giving Shade a try!

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